Mike’s repair process comes from combining 40 years of experience, with an optimized, lean system based, repair process that has proven unsurpassed performance. The process begins with the customer dropping their vehicle at one of our convenient ten locations. Our team initiates the process by mapping and blueprinting the vehicle, so every repair is started by and continues through a strategic step by step process. This allows us to duplicate the process exactly at every store.
Our commitment to every shop using this process, every technician receiving the most updated training available, and having the most current equipment available, gives our customers the highest quality level repair and gets their car back in the quickest time available. The proof of this performance is our nationally recognized customer service scores as well as repair time documentations from start to finish ranking against other shops around the country.