Q: How long have you been with Mike’s Auto Body?
A: 6 months
Q: How many years of industry experience do you have?
A: 30 years
Q: Favorite part of the job?
A: Interacting with customers
Q: What do you do when you’re not working at Mike’s Auto Body?
A: Spend time with family, play golf
Q: Major interests?
A:Sports and family
Q: What are the 3 things you want to do in your life?
A: 1.) Go to Fenway Park 2.) Go to Ireland/Europe 3.) Go to a Kentucky Derby
Q: What sports teams do you follow and what are your favorite teams?
A: Boston Red Sox
Q: What was the title of the last book you read?
A: A Bold Fresh Piece of Humanity
Q: Favorite movies?
A: Godfather, Scarface, Arthur
Q: Favorite TV Shows?
A: Sopranos, The Five, Deadliest Catch
Q: Pets and their names?
A: A Rottweiler (Dopi) and a Shih Tzu (Happy)
Q: Favorite outdoor activities?
A: Golf, BBQ, Gardening
Q: If you could have any kind of car, what would you get and why?
A: Mustang Cobra
Q: If you could have lunch with anyone who would it be?
A: My wife
Q: What are some of the customer service things you’re proud of at Mike’s Auto Body and describe your view of what exceptional customer service is?
A: Proud of our CSI. We proud ourselves on offering exceptional customer service and delivering on our promise, of performing repairs that are on time and exceeding expectations.