Manager: Shawn Marsh

Shawn has been with Mike’s Auto Body for one year, but he possesses 13 years of total industry experience. He’s established a reputation for doing whatever is necessary to exceed our customers’ expectations. We’re happy to have Shawn Marsh onboard and running our newest location in Fremont, because he strongly believes in our motto at Mike’s Auto Body—Quality Counts.

At Mike’s, we have a call center that reaches out to the customer when an assignment is first sent to us and from that point forward there is someone willing to contact the customer every step of the way until the car is delivered and after. From my perspective, good customer service is being able to provide whatever the customer needs whether that is an explanation of the process, consistent updates, a ride home, etc. Finding out from the customer what their expectations are and then doing what you can to meet/exceed those expectations is something we do very well here.”

-Shawn Marsh, Manager for Mike’s Auto Body in Fremont