The collision repair process at Mike’s Auto Body is world-class across the board, achieved by combining 42 years of experience with an optimized, lean production system that is built on the concept that auto body repairs need to be done right the first time without ever sacrificing quality. The repair process is the exactly same at any of the 15 Mike’s Auto Body locations, so that every customer can rest assured that they’re receiving the finest collision repair anywhere on the planet, reasonably priced and performed by I-CAR certified technicians.
Step One: Let’s Get It Rolling
It all starts when you call the Mike’s Auto Body location nearest you. The first step is to prepare an estimate for your vehicle. One of the highly-experienced estimators at Mike’s Auto Body will prepare your estimate, including all labor and parts. The estimator will always give you the completion time for the estimate at that point. Upon its completion, you’ll be asked to sign a repair authorization and then your estimator will receive approval from your insurance company. Now the actual repair can begin!
Step Two: Prep, Parts and Paint
After the estimate is written and approved by you and your insurance company, Mike’s Auto Body orders the parts necessary for your repair. Simultaneously, your vehicle is scheduled for repair, while awaiting the delivery of your parts. The vehicle is then disassembled and re-inspected to see whether or not it requires additional parts or procedures. If more work is needed, a supplement is written and then sent to your insurance company. Once that has been approved, additional parts are ordered, if needed.
Once all of the parts and approved procedures are documented and reviewed, you will receive a scheduled completion date for your repair. Structural and body repairs are done first, which includes the vehicle being set up on unibody repair equipment, when applicable. New panels are then prepared and installed and then the priming, painting and corrosion protection processes take place. Once all of this work is completed on-time, the vehicle is fully inspected and tests are performed to ascertain that the work has successfully been performed.
If everything meets the stringent requirements devised by Mike’s Auto Body, the vehicle is scheduled for paint. The completion date is confirmed and now the repair goes through its final stages. Before any painting takes place, the car is pressure washed and chemically cleaned. Then the vehicle is prepped, primed, sanded and sealed, then subsequently taped, bagged, masked, blown off and placed in a down draft spray booth oven. The vehicle then undergoes a multi-step refinishing process using acrylic urethane paint system and painted with PPG’s waterborne Envirobase basecoat.
Step Three: Seamless and Drama-Free
Now, we’re coming down that last stretch as your car is returned back to its original pre-accident condition. This involves reassembly, wheel alignment, air conditioning work (if needed), washing the vehicle and a final inspection, including a test drive. Once every aspect of the repair is completed, you get the call telling you the good news—your car is ready and it will soon be re-entering your busy life. You meet with your estimator to inspect the repair and once it exceeds your satisfaction, the auto body repair process is complete!
To perform every repair at the highest level, each paint and body technician at Mike’s Auto Body receives the most updated training available. This involves using the most current equipment in the collision industry, giving Mike’s Auto Body’s customers the highest quality repairs anywhere and ensuring that each repaired vehicle is returned in the quickest time available. The high nationally recognized customer service scores that Mike’s Auto Body earns every year for its work ranks the company amongst many of the finest collision repair shops in the United States.