Q: How Long Have You Been with Mike’s Auto Body?
A: I worked here for three years 13 years ago and now I’m back!
Q: How Many Years of Industry Experience Do You Have?
A: 30-plus years
Q: Favorite Part of The Job?
A: Helping people
Q: What Do You Do When You’re Not Working at Mike’s Auto Body?
A: Ride motorcycles and spend time with my family
Q: What Sports Teams Do You Follow?
A: I support all Bay Area sports
Q: Favorite Movies?
A: Sandlot and Shawshank Redemption
Q: Pets?
A: Two dogs
Q: Favorite TV Shows?
A: Friends
Q: Favorite Outdoor Activities?
A: Riding dirt bikes, mountain biking, and camping
Q: Books You Like to Read?
A: The Bible
Q: If You Could Have Any Kind of Car, What Would You Get and Why?
A: Tesla because it’s great for the environment
Q: If You Could Have Lunch with Anyone Who Would It Be?
A: God, “I have some questions”
Q: What Are Some of The Customer Service Things You’re Proud of At Mike’s Auto Body and Describe Your View of What Exceptional Customer Service Is?
A: I love Mike’s Auto Body Benevolence Program, where they have given 100 cars. The Rose Family isn’t afraid to help people and I love that.
Q: What Are Some of The Changes You’ve Seen in This Industry Over the Years and How Has Mike’s Auto Body Reacted to These?
A: I have seen the industry change in so many ways within my 30-plus years in the collision repair industry. Going paperless is a big deal because it’s great for the environment.