I brought my car to Mike Rose after someone hit my car in a parking lot. My car already had damage in that area from a previous accident that I had not fixed. Damon was assigned to do the assessment of the damage. He was kind and patient with me even though my car was old a had previous damage. He provided a thorough estimate and broke down repair costs for most recent accident and costs to repair previous damage. When I decided not to fix the car, he re-attached my bumper at no charge and sent me on my way. Damon went out of his way to help me and for that I am grateful. He answered all of my questions and always treated me with respect and patience. It is rare to see this level of customer service.